I just received a customer response comment from the company I mentioned in my last post...and for whatever reason--maybe it's because I'm a nice person and feel bad when I complain--I felt a little bad. For the record, I have had excellent customer service from them in the past...it's just these last few months that I've been a little frustrated over my shipment. I guess it makes sense that they found my post and commented on it...I'm guessing part of their customer service duties is to scour the Internet for any mention of their name. And I don't think I'm an unreasonable customer, so I don't think I should feel bad about it.
They left me a name and number to contact, so I'll do that, but honestly I may just switch over to Medtronic because of faster shipping. I don't even blame the company I use for that since they're based in Florida, and clearly it's going to take a little longer to travel to Oregon. But if Medtronic can ship it faster, then I may switch over just for that benefit.
I know my blog isn't private, but it's always a little surprise when you realize that people do, in fact, read your words!